Tiana Mitchell

I am an efficient Technical Writer with 4+ years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences, while also developing, maintaining, and publishing end-user documentation for ServiceNow systems. Skilled ability to edit and adjust content based on feedback and provides best practice-based leadership on delivering optimized web experiences through data-driven decisions. Proficient in analyzing and breaking down complex technical and functional specifications to understandable content. I also have an understanding of the basics of HTML, CSS, and JavaScript, and Medical Devices.